Frequently Asked Questions

Everything you need to know about shopping with Medical Mart.

What is your standard shipping policy?

We offer standard shipping on all orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for urgent needs.

How do I return a product if it doesn't fit?

We accept returns within 30 days of purchase, provided the items are unworn and in their original packaging. Please use our online portal to generate a prepaid return label.

Are your scrubs and uniforms antimicrobial?

Many of our premium collections feature advanced antimicrobial and moisture-wicking fabric technologies. Please check the specific product description for technical details.

What payment methods do you accept?

Medical Mart accepts all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you offer group discounts for clinics or hospitals?

Yes, we provide specialized pricing for bulk orders and institutional accounts. Please contact our sales team via the 'Bulk Orders' page for a custom quote.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.